Store Policy

International shipping (orders outside of USA) will take 10-12 business days after payment is processed and received. Please add 1-2 business days for payment processing. Your billing address must match your shipping address in order for us to ship your order. Orders with different billing and shipping addresses will be canceled and refunded.

LHDC365 currently uses USPS Priority Mail® with required signature confirmation to ship all orders. You will receive a USPS tracking number (on the third or fourth business day of ordering), once your order has been shipped. We are not responsible for lost/stolen/undeliverable orders. Please double check your shipping address. If you do not receive your order once shipped, we will help you contact USPS to try and resolve the issue but we are not liable for lost/stolen/undeliverable packages.

Return Policy

NO REFUNDS EXCHANGES ONLY NO EXCEPTIONS.

Due to health regulations and hygiene concerns, the Federal Law prohibits us from accepting used human hair products. If the item is removed from its bundle and used in any visible way, all exchanges are null and voided.

Important! Our exchange policy must meet the following criteria to receive an exchange:

The items must be mailed for exchange in its original condition. We will not accept any
merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included.
If you want to exchange an item you will need to email use at LHDC365.INFO@GMAIL.COM.

We will not accept any merchandise that is not in its original condition.

Custom color are not eligible for exchanges.

Items meeting the above conditions may be returned within 3 days of the receipt for an exchange.
To Exchange:
1. Items must be in its original condition as stated above
2. Ship back for exchange within 3 days of receipt

Exchanges are be shipped back to the address below at customers expense.

LHDC365 VIRGIN HAIR CO c/o Ashley Taylor
P.O BOX 4295
BRANDON FL 33509

Cancellation Policy

All customers have 2 hours to cancel their order once it has been made. Cancellations after 2 hours are considered exchanges and LHDC365 will not honor any cancellations after 2 hours.

Payments

Please allow 1-2 business days for payment processing. Your billing address must match your shipping address in order for us to ship your products. If you would like your order shipped to different address please email us at LHDC365.INFO@GMAIL with the address you would like your order to be shipped to along with an photo of your ID. WE DO NOT ACCEPT ORDERS OVER THE PHONE.

Hair Disclaimer

Please treat LHDC365 hair with care for longevity, read our Hair Care Tips prior to purchasing. If you bleach, dye, tint, perm, or use extreme heat on hair you risk drying out your hair extensions. This might cause your hair to shed and tangle. We cannot guarantee the longevity of any hair that has been processed or chemically treated. Please consult a PROFESSIONAL before applying any chemical to hair.